Today’s empowered customers want a simple, fast, and personalized service available across different channels from anywhere, at any time, from their mobile device.
Most customer service companies fail to address the unique challenges and opportunities in satisfying the needs for durable goods customers when it comes to after-sales. It was to solve this problem that Yapnaa, a platform for connected, social, and mobile consumers to manage all the products they own, was born.
Yapnaa directly connects consumers with brands enabling easier access to products, knowledge and services enabling product companies to reach, engage, support and service all these smarter consumers.
The Team Behind
People behind taking this vision across consumer eco-systems thus ensuring
it is easy, fast and economical on a single platform.